Website: https://ecobuddys.in/
At Eco Buddys, we believe that making better choices for the planet should go hand in hand with treating people with care and respect. We value the trust you place in us when you visit our website, explore our products, make an enquiry or get in touch with our team.
Your privacy matters to us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you when you interact with our website and services.
We aim to handle your personal information responsibly, transparently and in accordance with applicable Indian data protection and privacy laws.
By visiting or using our website, you acknowledge that you have read this Privacy Policy.
Eco Buddys is a sustainable food packaging and tableware brand offering eco-friendly alternatives to conventional single-use plastic products.
Our product range includes biodegradable and compostable tableware and food packaging made primarily from sugarcane bagasse, including plates, bowls, cups, clamshell containers and cutlery kits.
We work with businesses, restaurants, cafés, caterers, hotels, retailers, distributors and individual customers who are looking for more responsible food packaging solutions.
Throughout this policy, the terms "Eco Buddys", "we", "our" and "us" refer to the business operating the website https://ecobuddys.in/.
When you visit our website, contact us, request product information or enquire about our products, we may collect certain information to understand your requirements and provide a better experience.
When you submit an enquiry, contact our team or request information about our products, we may collect:
As we work with both individual customers and businesses, we may collect additional information related to your requirements, such as:
We use this information to understand your needs and respond with relevant product details, quotations or business proposals.
When you browse our website, certain technical information may be collected automatically, including:
This information helps us understand how visitors use our website and identify opportunities to improve its performance, security and user experience.
If you contact us through email, telephone, website forms or other communication channels, we may retain relevant communication details and the information you share with us.
This allows us to respond to your questions, maintain enquiry records and provide appropriate follow-up support.
We collect personal information only for genuine business and operational purposes.
Depending on how you interact with us, we may use your information to:
We do not collect personal information simply for the sake of collecting it. We use it when there is a reasonable business or legal purpose.
Your trust is important to us. We do not sell, rent or trade your personal information to third parties for their independent marketing purposes.
However, there may be situations where sharing certain information is necessary to operate our website or provide our services.
We may share limited information with website hosting providers, server administrators, website maintenance partners and technical service providers who help us operate, maintain and secure our website.
We may use third-party services to manage customer enquiries, email communications, business records and customer support.
If online payments are made available through our website or other business channels, payment information may be processed securely by authorised payment gateway providers.
We do not intend to store complete payment card details on our own systems. Payment processing is subject to the privacy and security practices of the relevant payment provider.
Where applicable, we may share necessary contact, delivery and address information with courier companies, transport providers and logistics partners to fulfil orders and arrange deliveries.
We may use website analytics, performance monitoring and marketing tools to understand visitor activity, improve our website and measure the effectiveness of our communications.
These providers may collect certain technical information through cookies or similar technologies, subject to applicable privacy requirements and your preferences.
We may disclose information when required by applicable laws, legal proceedings, court orders, regulatory authorities or government agencies.
We may also share information when reasonably necessary to protect our legal rights, prevent fraud or address security concerns.
Whenever we work with third-party service providers, we aim to ensure that information is shared only to the extent reasonably necessary for the relevant purpose.
Our website may use cookies and similar technologies to make your browsing experience smoother and help us understand how visitors interact with our website.
Cookies are small text files stored on your device when you visit a website.
We may use different types of cookies for the following purposes:
Essential Cookies: These help our website function properly and support basic features such as navigation, security and page functionality.
Performance and Analytics Cookies: These help us understand website traffic, popular pages, visitor behaviour and technical performance.
Functional Cookies: These may remember certain preferences or settings to make future visits more convenient.
Marketing Cookies: Where used, these may help measure advertising performance or deliver more relevant promotional content.
You can manage or disable cookies through your browser settings. Please remember that disabling certain cookies may affect how some parts of our website function.
Where required by applicable law, we will seek your consent before placing non-essential cookies on your device.
Our website may contain links to external websites, social media platforms or third-party services for your convenience.
For example, you may find links to our social media profiles, external product resources or other websites.
Once you leave our website, the privacy practices of those external platforms will apply.
Eco Buddys does not control the content, security or privacy policies of third-party websites. We encourage you to review their privacy policies before sharing any personal information with them.
We understand that personal information deserves proper care and protection.
We take reasonable technical and organisational measures to protect the information shared with us against unauthorised access, misuse, loss, alteration or disclosure.
Depending on the nature of the information and our operations, these measures may include:
While we make reasonable efforts to protect your information, no website, online platform or method of electronic transmission can be guaranteed to be completely secure.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
We retain personal information only for as long as it is reasonably necessary to fulfil the purposes for which it was collected.
For example:
When personal information is no longer required, we will take reasonable steps to delete it or remove identifying details, unless we are legally required or otherwise permitted to retain it.
The applicable retention period may depend on the nature of the information, the purpose of collection and relevant legal requirements.
We respect your right to understand and have reasonable control over the personal information you share with us.
Subject to applicable laws, you may have the right to:
If you wish to exercise any of these rights, please contact us using the details provided in the Contact Us section.
We will review your request and respond within the time required under applicable law. We may need to verify your identity before processing certain requests.
Please note that withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. It may also affect our ability to provide certain services or respond to particular requests.
Our website and business services are primarily intended for adults, businesses and organisations.
We do not knowingly collect personal information from children in a manner that violates applicable Indian data protection laws.
If you are a parent or legal guardian and believe that a child has shared personal information with us without appropriate authorisation, please contact us.
We will review the matter and take appropriate action in accordance with applicable laws.
Eco Buddys serves customers and business partners across different markets, and certain website or technical service providers may operate outside India.
As a result, personal information may be processed or stored in locations outside your country of residence.
Where personal information is transferred internationally, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable Indian laws and any relevant restrictions imposed by the Indian government.
Some services used to operate our website and business may be provided by independent third-party companies.
These may include website hosting providers, analytics platforms, email service providers, payment gateways and logistics partners.
Such providers may process information on our behalf or independently, depending on the services they provide.
We take reasonable steps to work with service providers that maintain appropriate privacy and security practices. However, their independent services may also be governed by their own privacy policies and terms.
From time to time, we may share information about:
We will send promotional communications where permitted by applicable law and, where required, with your consent.
If you no longer wish to receive promotional communications, you can request to unsubscribe or contact us directly.
Please note that we may still send essential service-related communications, such as responses to enquiries, order updates or important business notices.
As our business, website and services continue to grow, we may occasionally update this Privacy Policy.
Any changes will be published on this page along with an updated revision date.
We encourage you to review this page periodically so that you remain informed about how we collect, use and protect your information.
Where required by applicable law, we will provide additional notice or seek consent before making changes that require it.
This Privacy Policy is intended to be read in accordance with the applicable laws of India.
These may include:
We are committed to reviewing our privacy practices as Indian data protection requirements evolve and become effective.
We believe privacy questions should be easy to ask and straightforward to resolve.
If you have any questions about this Privacy Policy, wish to request access to or correction of your information, want to withdraw consent, or have a privacy-related concern, please get in touch with our team.
Eco Buddys
Email: info@ecobuddys.com
Phone: +91 823-9494-125
Head Office:
D-715, Eco Buddy, Ganesh Glory 11,
Office, SG Highway, Jagatpur Road,
Ahmedabad, Gujarat 382470, India.
Website: https://ecobuddys.in/
You can contact us using the above details, and we will make reasonable efforts to review and address your concern in accordance with applicable laws.
Your trust means a lot to us. As we work towards making sustainable food packaging more accessible, we remain committed to treating your personal information with the same care and responsibility that guide our approach to a greener future.
Eco Buddys | Born From Nature, Back to Nature.
+(91) 823-9494-125
info@ecobuddys.com
D-715- Eco Buddy Ganesh Glory 11, office SG Highway, Jagatpur Rd, Ahmedabad, Gujarat 382470, India